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itsbigmommatime wrote on 09 March 2017


After putting in a £30 order and expecting 38.5% cashback, I got a measly £6.60. The Quidco form to fix this required a reference number, which Gousto hadn't supplied. Quidco support wouldn't help without it. I emailed Gousto, but couldn't believe their response: they refused to provide me with a reference number, and stated 'we do not have any offers associated with Quidco.' Alarm bells!!! In addition, my Gousto box was a mess. A pack of green beans had split all over the bottom of the box, combining itself with loose stock cubes, spices, and apples, and a sachet of sesame oil had exploded over it all. I'd lifted out the chilled part of the order without realising, so dripped sesame oil onto my new dining room carpet. It still won't come out and stinks to high heaven. I'd never order again, even if it was free.

Overall rating 1 stars

gateacrejacob78197 wrote on 20 December 2016

Much lower cashback than expected

When I made the purchase the offer on Quidco was for £10 cashback, however after waiting 10 weeks for it to be processed the final cashback I've been given is for 50p, what a joke. Also cancelled after the first box as I just wanted to try it, but about a month later they sent me a second box and keep asking for the payment (I cancelled the order, deleted card details so they couldn't try and get any payments, yet they still sent me a box out) The food it's self is OK, when I've looked I've only ever been able to find 2 or 3 meals from the selection I'd actually like

Overall rating 1 stars

Overall rating 1 stars

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