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Reviewer's avatar

CLMartin wrote on 23 March 2018

Cash Back Declined

Cash back has been declined for no reason other than "the terms and conditions of the offer weren't met"...However when the process is correctly followed, and transaction is recorded correctly there is no reason for my cash back to be declined. It seems many other users have the same issue. Could it be Hargroves Cycles potentially misleading customers? I am very disappointed in Hargroves and will not use them again in the future- the only reason why I used them was for the cash back at the time... price comparison is inline with competitors, service is average. Nothing stands out- so there is no longer a need to shop there.

Overall rating 2 stars

delldynamics wrote on 25 October 2016

Cashback Declined

Bike delivered in a week but with minor damage. Hargroves Cycles declined my cashback including my follow up claim clearing indicating my purchase, invoice and requisite information. Since the cashback was something I used in deciding where to purchase, I would have gone to Evans or another cycle retailer instead.

Overall rating 1.5 stars

katycraig wrote on 19 April 2017

Waste of time

The several times I've used Hargroves has been a waste of time. First of all it was the day my delivery was expected and I get an email saying the item is out of stock. And all other times there's always been an excuse to decline the cashback. Won't bother in future.

Overall rating 1 stars

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Overall rating 1.5 stars

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