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vKathuria wrote on 22 December 2016

Rapid cashback

Deposited and wagered £10 on 29.11.16 and unfortunately didn't win anything. But cashback tracked within a few days and was paid today (21.12.16). Really impressed at how quickly the cashback was paid compared to other retailers.

Overall rating 4.5 stars

DomQuick1066 wrote on 14 March 2017

Signed Up and Met the Criteria!

However Heart Bingo DECLINED my cashback. Now ive stopped playing there and would recommend others not to signup on the FALSE PREMISE of £10 cashback. Chat Log: Daniel H: Hi, my name is Daniel H. How may I help you? Dominic Quick: Daniel... I signed up to heart bingo through Quidco and was wondering why you guys have declined my cashback. Now theres 2 options... I have proof that i met the conditions for the cashback and can go public. 2 You can keep the cashback but I leave a review and STOP playing at Heart Bingo. Ultimately The balls in Heart Bingos Court now. Daniel H: I am sorry to hear that you have not received and cashback Dominic. You would need to contact Quidco to resolve this. They are the ones who give you the cashback, not us. File attachment upload has started. The file funny_heart.png (142.54KB) was received. Dominic Quick: So ultimately... because quidco has said HEART BINGO declined it your playing pingpong with it? Dominic Quick: I do have options here that im willing to exercise as this time it does fall back on Heart Bingo and not quidco Daniel H: That doesn't say that we have declined it. It says it was declined. You need to speak to Quidco as per the email. Dominic Quick: I have and they said HEART BINGO declined it Dominic Quick: I just got off live support with them Daniel H: This isn't anything that we deal with I'm afraid. We don't credit cashback for these offers. Dominic Quick: thats fine... Ill leave a review with PROOF and stop using Heart Bingo at the same time... No worries... Have a nice day!! Daniel H: You too. Thanks for contacting Heart Bingo today. To make sure we're perfectly tuned in and offering a fantastic service, we'd really appreciate your feedback by completing the short survey that will appear when you click 'close'. Daniel H has disconnected. Bad Customer Service, There are better Bingo / Casino sites on Quidco who offer better deals!

Overall rating 1 stars

Overall rating 3 stars

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