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thorpej2 wrote on 19 November 2018

Had good service and got my Quidco payment

Have to say I was dubious about HiFx offering on Quidco as there weee only negative comments. However, as they were consistently offering some the best rates on the Euro, I had nothing to lose. Their site and service was really good, including some telephone support (UK based), so will continue to use them. Quidco payment (£16) was paid in 6 weeks.

Overall rating 4.5 stars

stevelodge wrote on 02 October 2017

Very poor experience - no cashback

Very poor experience - despite registering for an account to do regular and substantial FX transactions, cashback was not paid and my claim was rejected. As a result, I will not be using HiFX for my or my family's FX transactions. (If HiFX were to award my cashback, I would reconsider.) I suspect HiFX are just looking to get account openings but then not paying the promised cashback. .

Overall rating 1 stars

Overall rating 2.5 stars

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