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user1983913 wrote on 11 September 2017

Previous 2 orders never arrived ...

I have used Highstreet TV for a while now as I like their mineral powder foundation. However, the past 2 orders that I have placed (which included other items) never showed up. On both occasions I had to contact their customer service to chase where my order was (which was showing as processed/complete) which meant I didn't get my goods some 2 plus weeks after I'd paid for them. Give them their dues though, customer service were helpful when e-mailed & they re-sent the items ordered. I'm just concerned this has now happened on my last two orders with them. Have not had the cash back as yet, so can't comment on that.

Overall rating 2.5 stars

dbquid wrote on 01 December 2016

No Cashback - No Reason

I bought a Nutrobullet last year as a Christmas gift but my Cash Back was later declined. With a busy Christmas I did not know why it had been declined until after the claim deadline. So I'm still in the dark and without the cash back.

Overall rating 1.5 stars

n0ahg wrote on 04 March 2016

Instant decline

They declined the cash back straight away so do not buy from these if the cash back is the incentive. I wish I had bought from a trust worthy store such as John Lewis as without the cash back Highstreet TV are more expensive and returns would have been local with John Lewis. Never again buying from these cheats.

Overall rating 1.5 stars

Overall rating 2 stars

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