Waiting too long for cash back
I can't comment on the service of Home Protect as a company as we haven't ever claimed on our policy we took out with them.
BUT I will comment on how long it is taking for me to receive my cash back. I took the policy out Feb '16 so my £40 cash back has been 'tracked' for nearly 12 months!! I've emailed Quidco about this and they have said there is nothing they can do, it is down to Homeprotect. 1 year is a rediculous amount of time to have to wait to receive cash back and I can't believe Quidco are unwilling to help me in this.
UPDATE - after waiting for 16 months my £40 cash was declined with no explanation. Not happy! Writing an official complaint.