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marls8265167 wrote on 11 July 2017

Waiting too long for cash back

I can't comment on the service of Home Protect as a company as we haven't ever claimed on our policy we took out with them. BUT I will comment on how long it is taking for me to receive my cash back. I took the policy out Feb '16 so my £40 cash back has been 'tracked' for nearly 12 months!! I've emailed Quidco about this and they have said there is nothing they can do, it is down to Homeprotect. 1 year is a rediculous amount of time to have to wait to receive cash back and I can't believe Quidco are unwilling to help me in this. UPDATE - after waiting for 16 months my £40 cash was declined with no explanation. Not happy! Writing an official complaint.

Overall rating 1.5 stars

bsas4 wrote on 12 April 2018

Cashback never tracked

Cashback never tracked

Overall rating 1 stars

user1107212 wrote on 01 August 2018

They do not honor cashback

Bought house insurance with £75 cashback. They declined the cash back. I wont be using this insurer again. Dont be fooled by the cashback offer. Go to a better rated business.

Overall rating 0 stars

Overall rating 1.5 stars

Read about what our other members have experienced with HomeProtect Home Insurance

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