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73ctr wrote on 08 June 2017

No £50 cashback after 6 months

Been showing on the account history at £50 since December but after chasing it up with Quidco last week its not tracked at £5

Overall rating 1.5 stars

lisathomas284158 wrote on 19 October 2017

No Cashback Poor customer service

Set up my policy October 2016 for HomeServe Cover8 with excess. No cashback paid out after months of waiting got declined. Pointless going through Quidco. Shame as it was the main reason for getting this policy. Had issues when call out and unnecessary delays due to the £50 excess. Then renewal documents received October 2017 renewal gone from £114.00 (2016-2017) to £516.60 (2017-2018) what a difference!!! So please check at renewal. Will not go with Home Serve in future.

Overall rating 1 stars

user1319410 wrote on 09 January 2017

Don't expect to be paid any cashback

Firstly it doesn't track & then you raise a claim that never gets anything done with it. 3 Months later and nothing. Absolute joke, don't bother. As for fixing your boiler I have called them out and they fixed it. At least they got 1 thing right.

Overall rating 1 stars

Overall rating 1.5 stars

Read about what our other members have experienced with HomeServe for Homeowners