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CK2016 wrote on 12 April 2017

Chocolates Perfect Cashback Paid Quickly

Ordered on line and picked up from store. Chocolate products amazing. Cashback paid quickly. Happy Customer.

Overall rating 5 stars

Ninor wrote on 04 July 2016

Amazing Chocolate

Can't fault this company in terms of the quality of the chocolate, amazing! Lovely website and prompt well packed delivery. Cashback payment a little slow but as I would but this chocolate anyway, nice to get a little extra back for the purchase.

Overall rating 4.5 stars

Reviewer's avatar

GmomodS wrote on 23 May 2018

Super-duper Quick Cashback

Firstly, good to see that Hotel Chocolat have reduced the amount they use in the packaging. Always a welcome step as they have been wasteful in the past. Shame the delivery fees aren't still great, but still a step in the right direction. Generally I find customer service to be good for Hotel Chocolat and they do appear to value their customers. The chocolates are generally always very good, give or take the odd exception. A real guilty favourite company of mine I won't lie. I have found on occasion in the past tracking and confirmation were slow, but very happy to see it was surprising quick and smooth on the last purchase. Reassuring and makes me want to use them more.

Overall rating 4.5 stars

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Overall rating 3 stars

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