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user2792086 wrote on 01 July 2019

Really poor service, only worth it for free money

Housesimple are an absolute joke of an online-only estate agent, I can see why they have to pay people to try them out. It took almost a month with 2 re-schedules for them to get me an appointment (compared with a few days for Purple Bricks and Yopa) When they finally came, they just sent a local photographer, not an estate agent or anyone with any actual knowledge of the local property market. This person takes pictures, then sends them to their central office to make an assessment on price. Without any actual understanding of how the local property market operates. Again compared to Purple Bricks and Yopa who actually use local property experts. When I finally got a valuation it was less than half of the price I finally sold my property for, this is an absolutely appalling mis-valuation. Thankfully I have the nous to get various valuations and know the rough value of my property. God help anyone who just blindly went with this price and ending up selling their property for £150k below market value!!! Good for the cashback (although I felt I had to work for it), absolutely shocking for anything else!

Overall rating 1 stars

Overall rating 1 stars

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