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kellysean wrote on 02 May 2017

Crowne Plaza Gerrards Cross

Excellent place to stay. pure luxury. Fantastic breakfast. Superb swimming pool. Excellent and friendly staff. Clean modern rooms. Looking forward to my next visit. The only downside is the cashback. It keeps being declined and when it does track it tracks at a much lower rate. I have spent over £2,000 at IHG over the last year and have only received a few pounds in cashback. Is it because I am a IHG Rewards club member?

Overall rating 3 stars

ALICAR wrote on 26 March 2018

Sometimes pays out.

Have had 2 transactions with IHG, one has paid out but not the other even though it clearly tracked in my account. Put in a claim and it has been unsuccessful. I fail to see how it can't pay out when it has clearly tracked initially at £0.

Overall rating 2.5 stars

Overall rating 3 stars

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