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ibearpark wrote on 04 April 2018

Unfairly declined cashback

Having spent over £400 I was expecting a substantial cashback amount. it was declined. When queried, Jacamo claim I used another discount code or loyalty card. Neither is true but their decision is final and so cashback was not paid.

Overall rating 3 stars

user975001 wrote on 04 April 2018

Cashback declined

Beware fellow quidcoers. Signed up as a new customer at Christmas and made a purchase. Cashback tracked but now declined saying I had used another offer?? No idea how when all I did was follow the link. Claimed via Quidco Support who were as helpful as a chocolate teapot. Poor experience altogether. Will not be purchasing from Jacamo again.

Overall rating 2 stars

user1733756 wrote on 27 March 2018

Dont bother if you want cashback

Their clothing, speed of delivery was great. As I didn't have to send any clothing back I cannot comment on their customer service. Also dont use any offer codes as they'll refuse to give cashback on anything

Overall rating 1 stars

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Overall rating 2 stars

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