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Reviewer's avatar

user2263130 wrote on 10 December 2018

J D Williams quick service, good range, slightly higher pricing.

Overall J D Williams holds a good range of items. It delivers within a few days. I have had some not all tracked by Quidco. Customer support in the past has been helpful and quick to sort out any problems. Well packaged and delivered with care. Website is extensive form home, clothes, toys, gifts and has a good plus size range for both men and women. Pricing is slightly higher than other retailers as are many catalogues but personal accounts are useful for higher priced items.

Overall rating 4.5 stars

0402steven wrote on 06 June 2019

Very good pricing - poor communication

Ordered a wardrobe with delivery estimated at 5 days, order tracking updated with no communication to give a new estimate of 40 days. Cannot comment on the speed of cashback, as I have cancelled the order, and won't be hurrying back.

Overall rating 3 stars

HelenBull wrote on 04 April 2018

Customer Service and Cashback deteriorating

Had I written this review 2 years ago, I would have given JD Williams 5 stars for everything. However with the customer service I have received since then my review is not favourable. Cashback tracks really quickly, but then is declined even though I have kept the goods. This has happened on my last 2 orders. I currently have a large cashback amount tracked, fingers crossed that this doesn't happen again.

Overall rating 2.5 stars

Overall rating 3.5 stars

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