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csr wrote on 08 March 2018

Bonus successfully paid

Bought Car Insurance in November. Cash back received end of February. Not the fastest but no issues.

Overall rating 5 stars

onlinecnhr94697 wrote on 17 December 2018

Cashback declined

I went with John Lewis because (at the time) they received good review from Which? and other comparison websites. Also the cashback helped. However my cashback was declined (even though I followed all of the rules etc.) and no reason was given. I have noticed that other people seem to suffer the "declined cashback" issue when buying their insurance with cashback offers. I think the phrase "bait and switch" applies - bait with a good cashback offer and hope they switch. When the person switches - then decline the offer. I don't think this is an issue with Quidco but I think they need to review these cashback offers for insurance. Not impressed & John Lewis Car Insurance is about to lose a customer.

Overall rating 2.5 stars

Overall rating 3.5 stars

Read about what our other members have experienced with John Lewis Car Insurance