Really pleased with my John Lewis order, fast and easy, but beware of the reward coin offer. Mine has never been awarded and even though queried with quidco, I have never had a response or received the 20 coins!
Exactly how things should be. John Lewis although more expensive than other retailers has good customer service all the way. Can't ever recall having a problem
Bought Christmas gifts which were excellent and free click and collect was great. However, it was advertised that I'd collect 40 reward coins, which haven't tracked. When I tried to flag up the untracked transaction I was welcomed with a message that Quidco is unable to investigate this retailer, which is really disappointing. Other reviews talk about more positive experiences so I guess mine seems more of a one-off error but still ... I will look at other department stores before considering John Lewis again.