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user1851822 wrote on 11 March 2019

Refused cashback

While products are great, I don't believe they provide the cashback they promise on this site.

Overall rating 3 stars

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user1133473 wrote on 02 May 2018

Did not pay cashback

Good product and quick delivery but refused promised cashback despite meeting all the conditions of the website. Appealed the decision but was again declined without any explanation.

Overall rating 3 stars

nonnie86 wrote on 21 May 2019

Cashback declined

Lovely products but after being swayed into spending a lot of money on Joules for xmas gifts and not on another site I was looking at due to the good cashback rate I was very disappointed that they declined it when I met all the criteria. My appeal was declined with no explanation as well. Dishonest so I wont be using them again as I can see from the other reviews my experience is the norm.

Overall rating 1 stars

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Overall rating 2 stars

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