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theresaleonard1 wrote on 15 September 2017

Cashback refused

Booked the hotel in May and have just found out that the cashback has been refused and it is too late for me to do anything about it ( I haven't checked my Quidco account for a while). Very disappointing.

Overall rating 5 stars

Angie wrote on 27 January 2017

Lovely Hotel - Good Price - 8 months no cashback

The Hotel is in a strange location in Southampton on a big roundabout, not much in the way of car parking because of this. The location is however great for the train station and the docking area for the cruise ships. The staff are friendly and helpful, the menu at breakfast and dinner has a good range of options at a reasonable price especially if they have their offer that includes breakfast and dinner at reduced rates if paid at the time of the booking. It is a a good location for a wander about or to go do some sight seeing. (We went to the Maritime museum an easy bus trip.) The rooms are a good size, clean and modern and big plus - really good beds. The overall price was good, especially with the reduced price for food included (i,e, dinner and breakfast as part of the booking.) The only down size is we booked in Jan 16 stayed in April 16 and the tracking is still showing as being in the period they check for cancellation. The Quidco team advise nothing can be done as the cashback has not been refused, it is just taking longer than expected.

Overall rating 3.5 stars

Reviewer's avatar

Lynne159 wrote on 14 February 2017

No cash back

Twice I've stayed with them, booking via quidco and twice they have not paid the cash back. Hotel ok but premier inn better.

Overall rating 3 stars

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Overall rating 2 stars

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