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Ghengis1 wrote on 27 March 2018

very very slow payments

I have multiple tracked items with laithwaites going back to 2016 that have still to be confirmed...poor payment record

Overall rating 4 stars

jonathanlerwill wrote on 28 December 2016

31 Jul 2015 still waiting for cashback

made a purchase from them in July 2015 cashback has shown as tracked but still waiting for payment.

Overall rating 2 stars

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user2099313 wrote on 28 September 2018

Very slow and then didn't pay

They took 6 months to get back to me to say that the order number didn't match and hence they weren't paying cashback. The wine is good but it's hard to cancel, you cannot do it online and have to call. Overall the slow response and failure to pay cashback leaves a bitter taste.

Overall rating 1 stars

Overall rating 2.5 stars

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