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Reviewer's avatar

user2460192 wrote on 23 March 2018

Great item, poor cashback experience

As I expected, Lenovo did not initially pay back the full amount, defaulting to something like 3% instead of the 10% it should have been, which is over £20 less in this case. The initial payment back was quite fast though, if incorrect. Now waiting for a response from them regarding my claim to get the rest of the discount back. It could be June before I hear anything according to estimates. This is from a December 2017 purchase. The item and delivery, in contrast, were excellent. Quidco themselves have been professional and helpful in handling the Claim, however I would recommend a lot of patience when dealing with Lenovo on the cashback side of things and to also set diary reminders to keep tabs on following it.

Overall rating 4 stars

user1681415 wrote on 04 April 2019

Wrong amount again!

3 orders with Lenovo in past 4 months, orders all arrived in good time and items well priced and packaged. But all tracked substantially lower. Too late to submit claim on one ( my fault I know). Claims submitted, interesting to see what happens. Not looking good based on other comments.

Overall rating 3.5 stars

Reviewer's avatar

pwuk wrote on 13 April 2018

Weaselled out of it, on me....

I bought, but they took so long to deliver (dam near 3 months) that when I filed a claim I got knocked back with "unable to find a valid order on their system" - but they still had enough detail to collect payment.

Overall rating 1 stars

Overall rating 2.5 stars

Read about what our other members have experienced with Lenovo UK: Laptop and PC Manufacturer

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