Fantastic retailer. Amazing service
Having recently moved home, I was looking for a 'statement' light fitting to go over the dining room table. As it was visible from the front door, it had to be bold, unusual and most importantly, a good price! I searched high and low, finding plenty that floated my boat, but none that my bank manager would approve of (what can I say? I have champagne tastes and a lemonade budget!)
Taking to trusty old Quidco, I found this retailer, spent a few minutes poking around the easy to navigate website and Bingo! There it was! The perfect light fitting! But was it big enough? Did it come in a larger size? Was the chord adjustable? This is the problem sometimes, with internet shopping - unless I can hold it in your hands, or see it in the 'flesh', I don't feel confident in taking the plunge and hitting the 'Buy Me' button. I needn't have feared, as despite it being 8.45pm, there was a lovely, friendly lady just at the other end of the 'LiveChat' box to answer all of my questions quickly and efficiently and she even had time to have a quick chat with me about some other nonsense (yes, I'm the person that seems to be in most queues, chatting happily and shooting the breeze with complete strangers). She allayed all of my fears and we decided to take the plunge. The frankly gorgeous light fitting arrived quickly, well packaged and looks fabulous. Best of all, the transaction tracked with lightning (geddit?!) speed and confirmed with surprising quickness.
Would I recommend this retailer? Absolutely! Go for it :)