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dav_sweet wrote on 20 April 2018

Fast payment but remember its only on the airfare!

Pays quite fast compared to others but remember... The cashback is on the cost of the airfare not all the taxes which most of the air ticket is made up of!

Overall rating 5 stars

SteveTurvey wrote on 15 August 2017

Failure to track full order value and pay cashback based on that value

I purchased 2 outbound and 2 return tickets through Lufthansa. Unfortunately, only 1 of the outbound tickets actually got tracked. Lufthansa have subsequently declined the remaining (75%) of the cashback, perhaps because they see an amount paid out against the order number. There seems to be no adequate way to tell them that they've only paid out a small percentage of the overall ticket price and it is disappointing that their own procedures do not pick up the total cost of an order automatically. Lufthansa do not appear capable of explaining why they've declined this cashback. If they could point to some clause that I'm overlooking then fine. But in the meantime, I can only recommend that others do not concern themselves with Lufthansa's offers until they have sorted themselves out.

Overall rating 2 stars

ndrewy wrote on 19 February 2019

Avoid at all cost. Fake! Scam! Utterly Disgusting! Shame on you Lufthansa

All three Lufthansa cash back transactions (i.e. mixture of premium economy and business class) has been declined with no reason. Subsequent claims and emails to Lufthansa with no reply and zero acknowledgement. Never believe in Lufthansa cash back programme. They would try all means to avoid paying the cash back. Worst thing, keeping silent is their most commonly use weapon. In-Flight experience & Frankfurt Airport transit also boring, crowded and poorly managed.

Overall rating 1 stars

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Overall rating 2 stars

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