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DC wrote on 21 April 2016

It's only for the airfare not the taxes and surcharges

I'd love to know how Lufthansa's prices change on a 24 hour/weekly basis. My flight went up by £30 as I delayed purchase by a day. But in reality it was only the taxes and surcharges that increased. Turns out the cashback is only tracked on the ticket purchase, which is a piddling £41. The rest is in airport taxes and 'surcharges' which aren't taken in to account. No grumbles at Quidco...more the airline.

Overall rating 3.5 stars

user3783644 wrote on 10 June 2016

Fast tracking but always decline

I'm mystified about the reasons for declining my transactions. Tracking is fast, but here is where the good ends. I'm a frequent traveler, and use them a lot. Every single transaction has been declined (three so far on Quidco alone). I have raised claims, but it is a lengthy process. I strongly advise not to bother to go through cashback sites with Lufthansa. It really is a waste of time. By the way, I make many transactions with other retailers, and there is no trouble whatsoever. Lufthansa consistently declines cashback. I don't hold me breathe with the claims. I've read that they in the end they reject claims, giving reason that they couldn't track the transaction. I have three claims pending. What are the chances that they won't be able to track any of them! I'll give an update after getting a reply.

Overall rating 3.5 stars

AurelijaB wrote on 01 September 2017

Awesome airline, horrible cashback experience

4 of 4 orders been declined. And the last time I was flying they even lost my luggage. I love Lufthansa services as airlines, but why you opt for cashback if you never give it also decline claims although the journey happen. Such a waste of time.

Overall rating 2.5 stars

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Overall rating 2 stars

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