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hRoss97623 wrote on 18 August 2017

No cashback paid

I ordered a number of items, clicked through from the link and although it was tracked the cashback was declined with no explanation. It was 10% at the time and I spent over £1000 so was really disappointed. I'm about to click through again and place another order lets see what happens this time. Can't fault the quality of items from Made.

Overall rating 5 stars

user2632512 wrote on 10 March 2017

Disallowed cashback without explanation.

As much as we enjoy shopping at Made.com (they do have great products, I'm currently sitting on one) they do seem to be a bit touch and go whether they pay cashback. Unfortunately we've had a couple of times now where we've had to chase, once cashback was paid and more recently it was declined without explanation. So before purchasing I'd suggest you ask yourself would you buy without cashback? However I cannot say enough good things about the products. But the way cashback is dealt with is disappointing.

Overall rating 4.5 stars

user1156463 wrote on 21 July 2016

Declined Cashback

Declined their cashback but I hadn't noticed- am now too late to appeal because after the 45 days. Would have bought from them anyway so am not too bothered but I will be much more wary in future and would have expected better treatment from this company.

Overall rating 3.5 stars

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Overall rating 2.5 stars

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