Disallowed cashback without explanation.
As much as we enjoy shopping at Made.com (they do have great products, I'm currently sitting on one) they do seem to be a bit touch and go whether they pay cashback. Unfortunately we've had a couple of times now where we've had to chase, once cashback was paid and more recently it was declined without explanation.
So before purchasing I'd suggest you ask yourself would you buy without cashback?
However I cannot say enough good things about the products. But the way cashback is dealt with is disappointing.