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brettgilbert77 wrote on 27 January 2017

Havent paid my cashback since July 2015

The price comparison tools and switch over was fine, easy enough to navigate and get it set up. But the company has tracked and confirmed my cashback, but didn't ever actually pay me. It's been 1 1/2 years now so I don't hold out much hope.

Overall rating 3 stars

user1377631 wrote on 27 June 2016

Still no Cashback!

We changed our electricity and gas supplier through this change site. The change was tracked very quickly. We made the change in October 2015 and had an estimated payment date of April 2016. We are now heading into July and still no money! It hasn't been declined (and shouldn't be - we are still with the new supplier of gas and electricity as per the contract) so why is it taking so long?

Overall rating 3 stars

Taphine wrote on 10 July 2017

Declined for no reason as I took the deal. Still waiting any answers from the claim

Used their website in Feb 17. Got the deal to get the £34 cashback. Got declined for no reason. Made a claim July 17 and stil no answer...

Overall rating 1 stars

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Overall rating 2 stars

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