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MichaelS22 wrote on 31 March 2017

Slow flashback payment

4 months has passed by and no sign of payment yet, very slow.

Overall rating 3 stars

user1731881 wrote on 02 May 2017

Cashback Declined because Match.com is Tricking customers.

I use Quidco for many years I know I have to clear browser before purchasing something. I am not a fool. I made a £60 for 6 month Match.com subscription purchase via Quidco and was hoping to get £46 cashback. But to my surprise it was not tracked, I contacted Quidco, they said it will track not before 2 weeks time. This is the exact 'cooling' off time Match.com give to his subscribers before they can cancel their subs and get full refund. After 2 weeks have passed there was no tracking from Match.com, there fore i have opened a claim. 3 months later i request a call from Quidco regarding what happened, suddenly i get the bad news update that Match.com had declined this cashback apparently it has been paid to a third party tracking referral. I only use Quidco and not the competitors. But the customer support told me that it could be even be paid to Google. My honest opinion its a big Scam to get people to subscribe and not paying them the promise cashback. Why is Quidco supporting Match.com if they are tricking customers is beyond me ?

Overall rating 2.5 stars

bettyaggro wrote on 29 March 2017

Poor service all round

Signed up and tracked at £1 despite signing up for 6 months. Contacted quidco, several weeks of emailing showing evidence etc was assured that when the money was actually paid I would get the £45 I was entitled to. Nope. few weeks later paid £1 spoke to Quidco again, nothing they can do. Absolutely disgrace. And Match.com was rubbish.

Overall rating 2.5 stars

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Overall rating 2 stars

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