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user2594295 wrote on 10 March 2017

Still waiting cash back 10 months later!

Purchased an xbox one elite controller & plug n play charge kit on a special offer with £20 cash back in June 2016, tracked and confirmed at £2.25 cash back! Raised a claim and I am still waiting for it to be resolved almost 10 months later.... spoke to quidco support, they are waiting on a decision from Microsoft. Did everything by the book so no excuse not to pay out....not happy.

Overall rating 4 stars

user991190 wrote on 28 February 2017

Issues with the Cash Back Payment

I bought Surface Book Pro 512 GB with a cashback offer of 8.8%. After about 8 weeks, I've received much lower cash back than promised (about 4.5%). I've now raised a claim with quidco support, which may take upto another 4 months to get a response back from the retailer !

Overall rating 4 stars

Rotmm wrote on 28 November 2018

Good retailer but poor cashback payment

I ordered a Xbox One X from the Microsoft Store a year ago (on release) specifically because of the saving by getting cashback. The product arrived on time, was well packaged and I have no complaints there. However, 12 months later and still no cashback payment is very poor, especially considering the size of Microsoft as a retailer.

Overall rating 3.5 stars

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Overall rating 3 stars

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