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peterdonaghy77728 wrote on 07 December 2018

Poor overall service and questionable fault detection

Took an age for the phone to be recorded as received and some prompting from me to get details of the assessment and price. 40% reduction on price quoted due to 'bent casing' and 'screen discolouration.' Neither of these faults existing at the point of sending and i would dispute the validity of the assessment. I accepted payment as it ultimately was only £23 less than what i was getting offered elsewhere - hassle etc of organising return. Needless to say i wouldn't recommend and won't be using again. Payment was processed quickly though.

Overall rating 1.5 stars

circuitron wrote on 20 February 2017

Offered 10% of value

Offered over £200 for my phone. This was revised to £20 when they got it, because of a number of so called faults. It took them a full week to even test it. Got my phone back off them and sent it to Music Magpie who promised £190. They confirmed and paid the full amount in a day. Won't be using Mobile Cash Mate again

Overall rating 1 stars

Overall rating 1 stars

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