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peterdonaghy77728 wrote on 07 December 2018

Poor overall service and questionable fault detection

Took an age for the phone to be recorded as received and some prompting from me to get details of the assessment and price. 40% reduction on price quoted due to 'bent casing' and 'screen discolouration.' Neither of these faults existing at the point of sending and i would dispute the validity of the assessment. I accepted payment as it ultimately was only £23 less than what i was getting offered elsewhere - hassle etc of organising return. Needless to say i wouldn't recommend and won't be using again. Payment was processed quickly though.

Overall rating 1.5 stars

Overall rating 1 stars

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