Brilliant - will definitely use again
This was my first online grocery shopping experience & have to say it was wonderful as I didn't have to leave the house, struggle to find a parking space, encounter people or pack my own bags - so win, win!
The site is easy to navigate & love the recipe suggestions & the simplicity of the link to all the ingredients that are needed to make it. After my order was placed I was kept up to date with e-mails & on the day of my delivery I was sent a text message confirming my time slot & advising me of my drivers name & what his vehicle registration number would be & that none of my items were missing.
My delivery arrived within the first 10mins of my slot time, the lad was very friendly & polite. For simplicity of unpacking, items were in labelled bags 'cupboard' & 'fridge' Although you are initially charged for your bags, you are refunded when you give them back to your driver on your next delivery. The complimentary gingerbread man was a nice touch :-)
You can save money by getting a Delivery Pass where you pay a monthly amount & have access to unlimited deliveries (they offer Anytime Pass 7 Days a week SAVE up to: £90 a year or Midweek Pass Tues - Thurs SAVE up to: £121 a year)
The only negative for me was the sell/use by dates. When I shop I always go for longer sell/use by dates due to living alone & not being able to use certain things within a couple of days. All the items I had were dated for that week. Now, if I were a family it wouldn't be an issue as there would be enough of us to use it up, but with there being just me, there was no way I could use all that produce in less than 7 days. I ended up having to put some stuff in the freezer so that it wouldn't go to waste, but there were some items that couldn't be frozen. I have e-mailed Morrisons Customer Services about this to see if it's possible on my future orders that items can be selected with a longer sell/use by date on them.