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nAsokar wrote on 19 March 2019

Excellent

Quick & easy transaction. Easy to select. Super fast delivery. Easy cash Back.

Overall rating 5 stars

jambo1977 wrote on 16 August 2017

Cashback declined

Declined twice as they couldnt find the online order. Even after raising a claim. Do not recommend. Avoid.

Overall rating 3 stars

user3142595 wrote on 18 June 2018

Cashback decline for using their default sale promo

Moss Bros is a good retailer if you know what to get but their customer support is rather poor, I only buy online because I had quite awful instore experience in a couple of occasions. This is not the first time I had my cashback delcined by Moss Bross. In the last instance my cashback was delcined because I used the default promo option on their website! The biggest incentive for the large purchase (£200+) I made was the cashback but not a sweet deal when it was declined and after raising a claim they said it was because I used a coupon. I will be thinking twice before ordering again as their prices for branded clothers are not competitive if you remove the cashback.

Overall rating 2.5 stars

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Overall rating 3 stars

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