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theweemanandher19873 wrote on 05 September 2017


The time had come to renew our gas and electricity supplier. Npower was cheaper than our previous provider and the switch from one to the other was hassle free and easy.

Overall rating 5 stars

user3637088 wrote on 01 August 2017

No cashback

Switched to Npower almost 12 months ago still no cashback - denied for no reason. Not acceptable.

Overall rating 3.5 stars

user2585364 wrote on 16 June 2016

Cashback, what cashback

I moved to npower via Quidco 18 months ago. Cashback failed to track correctly, so I made a claim through correct procedure. about 12 months later, after many requests for update, cashback denied. no reason provided. no problem with npower as a supplier. well priced, easy to use on-line system but cashback denied for no reason

Overall rating 3.5 stars

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Overall rating 2 stars

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Cashback not available