Search results for

Sorry, we can't find anything to match that
Reviewer's avatar

user3621165 wrote on 08 December 2016

no cashback!! :-(

Furniture is fantastic the guys delivering couldn't have been better but I should have had over £130 in cashback which has been declined. never cancelled anything and sent proof of purchase but no they still declined it. poor show!

Overall rating 4 stars

Reviewer's avatar

jimwood2004 wrote on 25 October 2016

Poor Poor Cash Back

Refused my cash back because they sent me a table that didn't fit the legs so they gave me a refund on the table as they could not put it right. Would think they could give me cash back for the other items purchased minus the refund seeing as not my fault at all. Customer service were very helpful and did try to sort the problem sending new legs but turned out table was wrong. Eventually agreed to keep the table and modify it to fit legs and they refunded me half the value of the table. I was happy with that as table modification was fairly quick and simple and table seems stable enough . Not so happy now that my cash back has been refused on a technicality that was not my fault, seems very unfair.

Overall rating 3 stars

user957960 wrote on 18 January 2017

Cashback NOT Honoured

The last Review was written back in November 2014 and I don't know if Quidco members have used them since then but my cashback of £32 was not honoured by Oak Furniture Store. I followed all of the requirements to receive cashback but obviously once they have your order and money thet can renage on the agreement to give cashback. I won't be buying from Oak Furniture Store again - it's a question of trust and they've lost mine!

Overall rating 1 stars

Show more reviews

Overall rating 2.5 stars

Read about what our other members have experienced with Oak Furniture Superstore