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user3621165 wrote on 08 December 2016

no cashback!! :-(

Furniture is fantastic the guys delivering couldn't have been better but I should have had over £130 in cashback which has been declined. never cancelled anything and sent proof of purchase but no they still declined it. poor show!

Overall rating 4 stars

user1767723 wrote on 12 July 2016

Good Product and timely cashback

Purchased a dining table , which was at a good price and of great quality. Cashback was tracked and has been processed at a good pace. Happy with the retailer

Overall rating 4 stars

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jimwood2004 wrote on 25 October 2016

Poor Poor Cash Back

Refused my cash back because they sent me a table that didn't fit the legs so they gave me a refund on the table as they could not put it right. Would think they could give me cash back for the other items purchased minus the refund seeing as not my fault at all. Customer service were very helpful and did try to sort the problem sending new legs but turned out table was wrong. Eventually agreed to keep the table and modify it to fit legs and they refunded me half the value of the table. I was happy with that as table modification was fairly quick and simple and table seems stable enough . Not so happy now that my cash back has been refused on a technicality that was not my fault, seems very unfair.

Overall rating 3 stars

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Overall rating 2.5 stars

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