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user1679665 wrote on 10 July 2017

I love ocado

Always get great meat and veg from, the quality of Ocados products are always top of the range.

Overall rating 5 stars

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user3612656 wrote on 01 September 2016

cashback declined

Although amount needed was spent and more, cash back was declined. Even after raising a dispute - very poor from Ocado. Will not be returning to shop with them. Things were substituted which i didn't mind - friendly delivery man.

Overall rating 3.5 stars

Namur wrote on 22 June 2016

Good retailer but cashback not paid

Website, ordering and delivery booking all straightforward. Like that orders can be amended once placed before delivery. Dislike that a mandatory bag charge is enforced as there is no option to deliver without bags. Other online supermarket delivery services have this option. Cashback tracked very quickly but was declined after 6 months. Reason given was that the tracking isn't followed through by Ocado as they claimed the referral did not occur through Quidco but another party. Whatever the reason don't rely on getting the cashback as many others have recently complained too.

Overall rating 3 stars

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Overall rating 2 stars

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