Absolutely gutted that over £24 cashback was declined and no real reason given. Holiday was booked and paid for on time. No cookies etc were open and yet no payment has been made. To make matters worse we booked for the holiday in September 2015 and it has taken until October 2016 for them to finally decline it! They have been chased on numerous occasions. They can see we have taken the holiday and I can guarantee it was through Quidco. Terrible service.