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user1164291 wrote on 04 May 2016

Frustrating ..lots of delays and then decline to pay cashback!

I chose Onhotels as they were competitive re prices and offered cashtback . The problems started on Day 2 -the booking code wasnt accepted ,i chased this and was told it was being looked into . 5 months later and after several 'delays ' OnHotels has refused to pay the cashback ...so beware . Other booking sites have proved just as competitive AND honour the advertised cashback .

Overall rating 2 stars

Overall rating 2 stars

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