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gillholiday wrote on 17 May 2017

Absolutely Pathetic service

Booked a car July 2016, used it and returned it November 2016. Despite it stating 12 weeks after return you will get paid, Six months later they still haven't paid. Good rate, but that is no good if they don't pay you. Do not book with them. Very disappointed with Quidco, have contacted them 4 times. Very prompt response each time, but each time they tell me they will take it up with Opodo. Fed up hearing same response, I just want my cashback.

Overall rating 2.5 stars

jDixon84107 wrote on 18 September 2017

Good Product but wont pay cashback

Cant fault the car hire price and package I got through them, but wont process/confirm the cashback. As usual, if a company decides they are not going to confirm/honour the advertised cashback, Quidco are useless at helping out so there is never an option to win in these situations. It will just prevent me from using Opodo again.

Overall rating 1.5 stars

Reviewer's avatar

sakustar wrote on 27 January 2017

Be Very careful!!

I booked flight and hotels to New York for 10 days with Opodo. They took full payment within 3 days of me booking. They then send me confirmation on the hotel but nothing about the fligh. After about a week I rang them and they said they were unable to book my flight but had booked my hotel. My question to them was how was I meant to get to New York if they could not book my flight. They were unable to help me. So I asked to cancel and get a full refund. I booked my holiday in Aug 2016. I finally received all my money back via my credit card company Jan 2017!! Their prices are amazing but when they get it wrong they have next to no customer service!!

Overall rating 1.5 stars

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Overall rating 2 stars

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