Paws

Paws mission

Paws mission is to help its customers be the best pet parents they can be. Our online pet food and supplies store has become Europe’s leading dog and cat wellbeing business.

Paws was set up to build a new pet service founded on the belief that customers aren’t just buying for their pets: their pets are family. It aims to help create a world where pets are viewed as family, first and foremost.

It exists because of the deep emotional bond between pets and owners, helping customers help them do the best for their pet’s physical and emotional wellbeing. Paws does this by building personalised health and nutrition programmes.

Repeat order

Our Repeat Order service means you’ll never run out of pet essentials again. Delivered directly to your door as frequently as you want, you simply set it up once to get your favourites sent as often as you need. Plus, you can cancel whenever.

Pet profile

Every animal has individual needs, and this is what drives our wellbeing initiative. Specific condition or allergy? No problem. They don’t get on with grains? We’ll keep them off the menu. We’ll tailor care to each pet and their pet parent.

On-demand healthcare

Get connected to a vet in 90 seconds. No appointments, no hassle, just reassurance when you need it.