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aRose86070 wrote on 20 September 2017

Decent cash back for the price paid

As the title explains the cash back amount was decent, there were no problems in getting the cash back, the speed was ok and the product good

Overall rating 3.5 stars

ionas5 wrote on 21 June 2017

Update - Thans to QuidCo cashback paid 13 months later....

So after 12months, I rang Petplan today to cancel my multi pet policy. They've not honoured £40 cashback in all this time despite chasing every 8 weeks (which they apologised but will do nothing about) and have severely hiked up the premium for 3 cats. Quidco only respond when I create claim after claim to try and claw back the £40 as advertised for new multi-pet premiums, but as always get a "we are working with...." apologising for the delay but absolutely no outcome... as per normal - I've paid nearly £500 in premiums over 12 month period..... no longer...Quidco need to kick these companies into touch when they don't pay out within reasonable time - really poor service for their customers - they are condoning this, at the end of the day! Update: F.I.N.A.L.L.Y received cashback 13 months later - after opening 3 cases with QuidCo. Thanks Guys!! - really shouldn't have taken this long (and have cancelled as premiums go sky high after first year. Never again with Petplan but can't fault QuidCo for their tenacity :)

Overall rating 1.5 stars

Reviewer's avatar

rikwaller200459743 wrote on 03 January 2017

Cashback "Paid to other affiliate"

In spite of only exclusively using Quidco, somehow my cashback was rejected because "The commission was paid to another affiliate because they believed someone other than Quidco had referred the quote". After this to be told that they won't allow any further investigation and that, in spite of the massive amount of evidence I have to support my claim, they consider it a closed matter. Disappointed doesn't quite adequately describe how I feel, as £35 cashback is a considerable amount to lose out on. If this is a mark of how they handle all their claims, I will take my business elsewhere as soon as I can.

Overall rating 1 stars

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Overall rating 2 stars

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