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user2594295 wrote on 29 March 2017

Speedy delivery and cash back

Of all the retailers I've used through Quidco this has been the easiest transaction by far. Great price of product ordered, quick delivery, good communication AND even quicker cash back confirmed, very happy.

Overall rating 5 stars

innocent wrote on 04 July 2016

Received cashback below promoted rate, weren't interested in putting it right

I bought an LG OLED TV that was a competitive price, but made best with the promoted cashback rate on Quidco for TVs over £1500. Cashback tracked at the standard rate and was paid on time, but not at the promoted rate. I raised a claim, but affiliate window and PRC Direct appear to have gone out of their way not to do anything to help Quidco. Other than that, I'm happy with the TV, but would have got better service elsewhere for the same price. Delivery of the TV was pretty slow and the box was covered in thick dust. They also had to phone me up to take payment again, despite originally doing it online and getting a confirmation (I suspect it was to avoid some fees). I generally try to support UK-based, smaller companies, but won't be using them again in future.

Overall rating 2.5 stars

user1800959 wrote on 06 February 2017

Products fine but watch the cash back

I bought a range cooker and hood end of sept 2016. There was 5 week wait on item (that was ok) but after arranging day off and additional childcare at additional cost to me, was told at last minute that items could not be delivered. Contact from seller was good but reason for nondelivery was vague and contradictory. Appears the cooker hood went missing at couriers(?). Watch amount tracked back as I spent over £1700 with them but they only tracked £300 despite both items being bought at the same time and appearing on the same order. After following quidco advice of "Don't worry if the wrong amount is showing, it will be corrected later " and the fact that some cashbacks can take weeks and even months to process, I was too late to appeal being outside the 7 weeks allowed by retailer from purchase date.

Overall rating 2.5 stars

Overall rating 3.5 stars

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