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tCowling wrote on 05 June 2018

top payer

used pbk many times and cashback has always been paid in a good time.

Overall rating 5 stars

Reviewer's avatar

deleted_6619040 wrote on 30 September 2016

Don't use if you want cashback

I have bought 3 items from ProbikeKit. The service regarding delivery speed etc was excellent. The service re cashback is appalling. Of the three orders only one of them was honoured for £2 worth of cashbash. The other two orders which totalled £28 worth of cashback were both declined under spurious reasons such as "order cancelled" even though the orders were fulfilled and I got the goods. Strange that! Quidco haven't covered themselves in glory either. Even though I have provided copies of the order confirmations, the dispatch and delivery notes and offered to send pictures of the goods to prove that I got them, Quidco refuse to challenge stating "the retailer assures us these orders were cancelled". If you want cashback try another bike company as without the cashback I foolishly assumed would be paid they are not that price competitive. Avoid!

Overall rating 2.5 stars

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bencr wrote on 03 January 2017


Average company, often has mispricing and retracts offers with short notice. The company is owned by The Hut group, so it's to be expected.

Overall rating 2 stars

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Overall rating 2.5 stars

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