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user3527335 wrote on 18 May 2017

Declined cashback for no reason

Paid over £850 for 3 nights at Duke of Richmond Hotel in Guernsey. Due to receive nearly £70 cashback. Declined for no reason.

Overall rating 1 stars

user34122 wrote on 15 May 2017

Cash back finally received!

After being declined cash back without any explanation, I am pleased to report they have now paid the full amount, which was a pleasant surprise after some 7 months. The hotel was excellent, as was the service, so being declined was very disappointing, but they came good in the end.

Overall rating 1 stars

Overall rating 1 stars

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