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user832206 wrote on 21 August 2018

Dishonest Pricing

12% cashback seems to be too good, that's because it is. The cost of hire through the Quidco link was £930, with £74 cashback. Exact same rental without going through Quidco was £865. So in reality £9 cashback, i.e. 1%. Still a saving and still a good service from rentalcars.

Overall rating 5 stars

matthewmckibbin81332 wrote on 04 July 2017

Decent cash back but don't expect speedy payment

A fairly straightforward experience but the devil is in the detail so make sure you read it. As stated in terms, cashback will not be confirmed until 8-12 weeks after the vehicle drop off date. My cashback tracked immediately but true to form, it was exactly 10 weeks to the day of dropping off my rental car that my payment finally arrived on July 3. I didn't have to go chasing on this so for that I am thankful, just be patient :-)

Overall rating 4.5 stars

lsheldri wrote on 08 February 2019

Beware Goldcar small-print

Comment isn't really about rentalcars, but they acted as the broker for Goldcar ... Beware the Goldcar small-print: We were told a deposit would be returned at the end when in reality it was additional insurance. Meant that the rental ended up being twice the original cost. Just double-check any agreement before you leave on picking up a car... yes, yes, I know,, I know but having previously only used other big orgs, such as Hertz, who are at least honest about trying to sell additional insurance, it was a shock to find an additional charge on receiving the credit card statement after the holiday. Just beware if you're going with a cheaper alternative to the big companies... As for rentalcars: booking and cashback were all fine, as expected by an online broker, but yes, you don't get it paid until after the rental has ended (not the booking) so could be waiting a long while if you book a car for the summer in early winter.

Overall rating 3.5 stars

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Overall rating 3 stars

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