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BorderReiver2000 wrote on 01 September 2017

Excellent customer service

I had heard about Richer Sounds'excellent customer service and was not disappointed when I purchased a TV from them. I was even more impressed with the way they handled a problem that showed up on the TV just a few weeks later. I do believe that they stand by their motto of wanting you to be a customer for life. Having read other reviewers tales of the in-store cashback not tracking, I did not hold out much hope to get any. However, it tracked and was eventually paid - so a bonus on top of the excellent service. I think that they may have another customer for life here ...

Overall rating 4 stars

Overall rating 4 stars

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