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nathan92514 wrote on 14 November 2016

Great service, prompt cashback

I had great service in-store, received their VIP discount and my cashback was processed with no issues a lot faster than other in-store cashback retailers.

Overall rating 5 stars

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BorderReiver2000 wrote on 01 September 2017

Excellent customer service

I had heard about Richer Sounds'excellent customer service and was not disappointed when I purchased a TV from them. I was even more impressed with the way they handled a problem that showed up on the TV just a few weeks later. I do believe that they stand by their motto of wanting you to be a customer for life. Having read other reviewers tales of the in-store cashback not tracking, I did not hold out much hope to get any. However, it tracked and was eventually paid - so a bonus on top of the excellent service. I think that they may have another customer for life here ...

Overall rating 4 stars

shropslad wrote on 19 June 2017

In Store Cashback

High end Tv bought in Jan. Finally got the Cashback through. Takes for ages, but good things come to those who wait!

Overall rating 4 stars

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Overall rating 2.5 stars

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