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superroddy wrote on 13 June 2017

Forget about getting cashback

Rimmers Music has completely reneged on its promise to pay cashback despite the purchase having tracked properly. I am not too upset at losing £7-odd on cashback, as the keyboard I purchased was much cheaper at Rimmers than anywhere else, and their customer service was fine - but if you are making a large purchase, don't budget for getting a penny of cashback.

Overall rating 5 stars

deleted_1352995 wrote on 06 March 2017

Expect a fight for your cashback

Purchased keyboard in Nov '16 at 2% cashback. The cashback only tracked at 1% so raised a claim. Initially Quidco refused to follow this up with retailer and closed case. So pushed back on Quidco and they agreed to take up case with Rimmers. It is now Mar'17, and Rimmers have tracked the cashback at 1%, the same as before. I have given up trying to get my full cashback. Quidco have been little help. I have therefore now moved to using TopCashback instead of Quidco.

Overall rating 3 stars

ozmike wrote on 17 November 2016

Lying about Stock - Same as the other review

I never write reviews but thought it wouldn't happen again...But purchased a keyboard on the timer saying ready for next day delivery. And guess what - email the next day stating it is out of stock and they are popular and Roland are struggling with supply so there should be something by the end of the month. Clearly best price but lies on the website to get payment and hopefully people won't bother with a refund and just wait (Clearly upset and was so excited to get the keyboard tomorrow.)

Overall rating 2 stars

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Overall rating 3 stars

Read about what our other members have experienced with Rimmers Music

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