Dont depend on cashback - read ALL the reviews first
Had to fight for honesty. If you're , patient, persistent but polite, you just might be lucky, many have not been!
Make sure you read ALL the reviews to get a full picture.
They're still showing irrelevant (3yr old) review at top of page, all the other 14 are negative.
Product, price and promised cashback are all fine; actual cashback is a farce.
Purchase date: 8/1/16 , tracked immediately, but at £35 not £45.
Submitted claim: 11/1/16 for 'incorrect amount'
Quidco actually send claim to Saga 20/2/16 (30 days after policy commencement)
13/5/16 (3 months later) nothing yet, so sent 'nudge' to Quidco.
28/9/16 (another 4 months) claim rejected , 'tracked at correct amount' .
16/10/16 calmed down, then complained politely but firmly: £35 is not 'correct amount', someone is not being honest and it's not clear whether it's Quidco or Saga; feedback shows many similar problems and they should show most recent review first, not 'best' first; perhaps A.S.A. should be told about false advertising from Quidco or Saga, and/or failure to honour advertised cashback?
2/11/16 'resolution found' , extra £10 confirmed . No explanation at all.
The lack of any explanation at any time, and the time delays involved, imply a wish to avoid honouring their promises, and/or hope the customer will give up, on the part of both Quidco and Saga.
This sort of farce ruins the reputation of both Quidco and Saga.
I do hope they take heed of the reviews, advertise honestly and explain themselves better in future.