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tOgidi wrote on 03 July 2017

Fast tracking

My cashback tracked within a few hours and at the 5% rate. Awaiting confirmation and payment which I don't know when that will be cos there is no stated date.

Overall rating 4 stars

vPajak wrote on 13 June 2017

Incorrect tracking and zero payment

I was attracted by the 5% cashback rate but I experienced the same problems as other reviewers i.e. tracks at £1.33 (regardless of the cost of the tickets) and hasn't even paid the £1.33 yet after 4 months. I have now gone back to using one of the other ticket providers paying 1% reliably.

Overall rating 4 stars

user1054829 wrote on 27 July 2018

Getting better, but a bit hit and miss

ScotRail offer an excellent booking system, no booking or card fees, and a top cashback rate if your journey is within Scotland. The cashback system in the early months of their time on Quidco was a shambles with every purchase tracking at the wrong amount and valid claims being rejected with no explanation. Things have now improved and tracking is now normally extremely fast, and the payments do come through. However, if you buy a Smartcard ticket, this usually does not track. And if you purchase more than one ticket in a single transaction it will tend either not to track properly, or ScotRail will later reduce the tracked cashback to the wrong level. Quidco seem unwilling to take these issues up with the retailer. So, I'd say, it's fine, but only for buying paper tickets for journeys within Scotland, and only buy one ticket at once.

Overall rating 3.5 stars

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Overall rating 1.5 stars

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