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Scotts of Stow offers & cashback

Winner of more catalogue awards than any other UK mail order company, Scotts specialises in innovative products for Kitchen, Home and Garden.

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Member Reviews

fivebobbill wrote on 21 December 2016

Shocking Service!

Agree with the poster below, avoid this company like the plague! Placed an order 2 weeks ago for Christmas presents, and got an email 3 days later telling me order had been dispatched. First problem with these people is that their emails (or more importantly the Order Information on them) comes in a black box, with a black background... AND BLACK TEXT! So as far as I was concerned the order confirmation and dispatch notice were blank (bar the correct order number at the top). It was only when I received 3 of them that I realised what the issue might be with the text, and on dragging the cursor across the black the text actually appeared. Anyway, when the order arrived a few days later only half the items ordered actually arrived - but the email said they may arrive separately so I let it go. I left it a further week, but as it was approaching Christmas (20th Dec) I got worried and called them. Took forever to get through, and listening to the repetitive recording whilst on hold ("please give 21 days for delivery"), I thought, it could be the New Year before this item arrives! When I eventually got through I pressed them on the delay, their answer? "Sorry we're out of stock on that item, first delivery is 3rd February"!!!! I said, "but you charged me, confirmed the order, sent me a dispatch note and I'm waiting 2 weeks for it to be delivered - could somebody not have been in touch before this, it's Christmas in 5 days"!!! "Sorry about that sir, would you like a refund?" Absolute joke of a company, will update if a refund ever arrives - am not confident at all...!

More about Scotts of Stow

Winner of more catalogue awards than any other UK mail order company, Scotts specialises in innovative products for Kitchen, Home and Garden.

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  • Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on this page, or with any other discounts such as staff or student discounts
  • Cashback may not be paid on VAT, delivery, card payment fees, taxes or any other additional charges

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