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user2259751 wrote on 23 July 2018

Genuine Transaction declined

I was spending almost £1000 so wanted to get the best deal possible and with the % cashback for sheds.co.uk it made the product a little bit cheaper than elsewhere so I thought why not, I waited months (ordered in March and no update until July) to find out it had been declined with no explanation, I was a new customer to the site, my order was a large enough value and now because they have taken so long to decline the cashback, I cannot dispute it because the website says I only have 45 days. Plus the door I received to the summer house had completely warped and it took them over a week to deliver a new one which was different from the old so we ended up having to drill new holes into everything just so the lock would fit. The panels also have random nails knocked through them that are out of line with the corresponding wood so it you look closely it does look a bit 'thrown together' which is not really what i was expecting after paying so much. Not only am I annoyed at sheds.co.uk I'm also fed up with quidco and it has made me not want to use the site anymore, you wait months to find out you're not even entitled to the cashback, terrible service.

Overall rating 1.5 stars

Overall rating 2 stars

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