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rma792 wrote on 28 June 2017

Awful Cashback Experience

It took nearly a year for a £7 cashback claim to be rejected, despite having followed all the suggested tips for ensuring the tracking worked perfectly as I do each time I use Quidco. From my perspective the warning about not relying on cashback tracking is a good one so far as Staples is concerned. I've been a Quidco customer for the last 7 years and to put this in context this is only the second time something hasn't gone as planned. I can't tell if its connected with Staples change of ownership and them cancelling their own reward scheme, just a computer glitch or something else. Good luck!

Overall rating 2.5 stars

Reviewer's avatar

wjford wrote on 13 October 2016

Cashback Declined Without Reason

Cashback didn't track. Claim raised and subsequently declined. This appears to be trend. I will not buy from Staples based on cash back in future as it is unreliable.

Overall rating 1.5 stars

user1799695 wrote on 04 October 2017

No cashback

Didn't get cashback. Don't understand the reason given by quidco/staples, as I have always received cashback from all other companies and did the same as I always do. Reason here: Unfortunately, the retailer has declined your claim, advising us that the cashback has been paid to another referrer. To explain, cashback is actually a commission that Quidco receives for referring an online sale to a retailer. Unlike search engines and comparison sites, we pass this on to our members instead of keeping it for ourselves. How can the cash back have gone to another referrer??????

Overall rating 0 stars

Overall rating 2 stars

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