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user3207607 wrote on 23 July 2018

Stay sure annual trip insurance

Delighted to have received cashback (after several months.) Very disappointed that it was nowhere near the 20 percent quoted and no way of challenging it as I left it longer than 7 weeks to raise a query.

Overall rating 3.5 stars

mappd wrote on 29 August 2017

Cashback not paid

My cashback was declined, I have no idea why as I met the criteria and followed the instructions for claiming. I did not choose Staysure for the cashback, but I am annoyed that they have not paid out. I can see from the feedback that I am certainly not alone. Definitely will not use them again. This is the 5th insurance company that I have used, which has failed to honour cashback through Quidco. Annoying!

Overall rating 3 stars

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mag6480 wrote on 04 September 2017

Cashback not immediately paid

Having taken out two policies with Staysure was very dissatisfied to find that they did not pay the cashback as promised. After raising a declined payment enquiry the cashback amount was then quickly tracked and paid. I will use again based on this, so choosing Staysure in the hope of receiving a cashback amount is definitely a good idea.

Overall rating 2.5 stars

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Overall rating 2.5 stars

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